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Connect-IT
Virus Protection

Connect-IT is Western’s preferred internet service provider:

  • Wireless service throughout residence
  • High speed wired service in each bedroom
  • No monthly bandwidth limits
  • Excellent student support team

Connect-IT is your secure internet connection in residence. Students in residence will receive a Connect-IT handbook on move-in day which will provide instructions on how to connect. Students can either use the wireless service or connect to Connect-IT with an internet cable.

For problems with Connect-IT:

  • Phone the Connect-IT Hotline 519-661-4225 or email connect-it@uwo.ca
  • For software problems, including e-mail and computer account information phone the WTS Help Desk: 519-661-3800
  • If the Connect-IT Hotline is unable to get you up and running over the phone, you can schedule a room visit.

Connect-IT is provided in association with Western University’s division of Housing and Food Services. For more information, visit their website at https://connect-it.uwo.ca

In order to prevent your computer from getting viruses it is recommended that you install all of the patches available for your operating system before you arrive.

You must install anti-virus software prior to connecting your computer to the internet in your residence room. Computers infected with a virus will be disconnected from the Connect-IT network without notice. Anti-virus software can be purchased from the Campus Computer Store or Western’s Bookstore.

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  • I am committed to exceeding expectations, delivering technology solutions for faculty, students and staff.
    Paul Malcomson, PMP
    Director, Information Technology
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